Home / Products / Admin Help-Desk

Kivo Admin Help-Desk

Streamline Your Admin Tasks with Kanban

Welcome to Kivo-Desk, your ultimate solution for streamlining administrative tasks with the power of Kanban boards. We've designed Kivo Desk to simplify admin task management, making it effortless for individuals and teams. Say goodbye to admin task complexities and embrace a more efficient way to organize and track your tasks.

Efficient Admin Admin Help-Desk

Brands

That Trust Us

Brands That Trust Us

What we Offer?

Kivo-Desk is a comprehensive admin help-desk application based on the principles of kanban boards. It's tailored to meet the unique needs of administrators, teams, and organizations, providing a user-friendly interface to simplify task management and tracking.

Effortless Task Creation

Create and customize admin tasks with ease, tailoring them to your unique administrative requirements.

Kanban-Based Task Management

Manage tasks on a Kanban board, making it easy to visualize, prioritize, and monitor task progress.

User-Friendly Interface

Our platform is designed for individuals, teams, and organizations, ensuring that you can navigate and manage tasks with minimal effort.

Mobile Accessibility

Access Kivo Desk on-the-go with mobile compatibility, ensuring that you stay organized and productive wherever you are.

Collaborative Features

Share task boards, collaborate on task assignments, and keep everyone on the same page with ease.

Dedicated Support

Our responsive support team is ready to assist with any inquiries, customization, and technical support, ensuring your experience with Kivo Desk is smooth and efficient.


Intuitive Kanban Board

The core feature of a Kanban Admin Help-Desk application is an intuitive Kanban board. It allows administrators to visually organize and prioritize help-desk tasks. Tickets are represented as cards that can be moved through columns representing different stages of the support process, such as "New Requests," "In Progress," and "Resolved."

Customizable Ticket Creation

The application provides a user-friendly interface for creating and customizing support tickets. Administrators can enter details, including the issue description, priority, due date, and assignee. Custom fields can be added to capture specific information relevant to your organization.

Collaborative Comments and Attachments

Communication is key in help-desk operations. Administrators can leave comments on tickets to provide updates, ask questions, or share information. The system supports file attachments, making it easy to exchange documents, screenshots, or any other relevant files.

Analytics and Reporting

The application provides a range of analytics and reporting tools. Administrators can track key performance metrics such as ticket volume, response times, resolution rates, and customer satisfaction. Custom reports can be generated to gain insights into specific aspects of your help-desk operations.

Benefits

Efficiency
Streamline your administrative task management, saving time and resources for more focused activities.

Kanban Efficiency
Utilize the Kanban method to enhance task organization and productivity.

Accessibility
With Kivo Desk, you can access your task boards anytime, anywhere, enhancing convenience and productivity.

Organization
Keep your administrative tasks organized and stay on top of your responsibilities with ease.

Support
Count on our responsive support team for assistance, ensuring a seamless admin task management experience with Kivo Desk.

Why choose us ?

Choose our Admin Help-Desk Software for seamless visitors management, efficient check-in/check-out processes, and a modern, welcoming experience that elevates your front desk operations. Experience the next level of visitor engagement and administrative efficiency.

User-Friendly

Kivo Desk is designed for administrators, teams, and organizations, with a user-friendly interface that minimizes the learning curve.

Scalable

Whether you're an individual or part of a large organization, Kivo Desk scales effortlessly to meet your admin task management needs.

Cost-Effective

Our competitive pricing ensures that you get a high-quality admin help-desk solution within your budget.

Customization

Tailor the application to your specific administrative and organizational needs, ensuring it aligns with your unique objectives.

Efficiency

By streamlining admin task management with Kanban boards, Kivo Desk allows you to focus on what matters most: accomplishing your administrative tasks with ease.

Our Customer Success Stories

Read how customers around the globe use our service to build amazing products

Frequently Asked Questions

Q. 1 What facets of the company kivo.ai covers ?.

+
kivo.ai covers all the facets present in your company and allows you to track their work and progress. Any department or team that’s a part of your organization is a part of kivo.ai.

Q. 2 Who is meant for using kivo.ai?

+
kivo.ai offers a platform to simplify and smoothen operations of your entire organization or business. If your business involves employee management and company asset management then kivo.ai is for you.

Q. 3 Is kivo.ai offered in different modules ?

+
kivo.ai is collectively a single platform that offers tools for team management, in-office social media platform and a chat platform.

Q. 4 What are the tools offered for project management in kivo.ai ?

+
kivo.ai offers sprint planning, project tracking, individual tracker and milestone planning to monitor the overall progress of the development of the project. You can assign and prioritize tasks and task lists and associate it with milestones.

Q. 5 Can i change the owners of an assigned task in kivo.ai?

+
Yes you can. If the user has the privileges he/she can change modify the owners of task until its completed.