Privacy Policy

Introduction

• Welcome to W3labs Private Limited. We recognize the importance of protecting the privacy of individuals who use our scheduling application, "Calendar.kivo.ai". This Privacy Policy outlines the types of information we collect, how we use and protect it, and the choices you have regarding your information. By accessing or using our Service, you consent to our data practices as described in this Privacy Policy.
• We are committed to handling your information responsibly and in compliance with relevant privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.

Information We Collect

To provide a seamless scheduling experience and continually improve our Service, we collect several types of information:

Personal Information

● What We Collect: When you create an account, we may collect your name, email address, and other contact information.
● Why We Collect It: This information enables us to personalize your experience, provide notifications, and allow you to connect your calendar for scheduling purposes.

Calendar Data

● What We Collect: When you integrate a calendar (such as Google Calendar) with our Service, we may access certain details of your calendar events, such as the event title, start and end times, and participants.
● Why We Collect It: This data is essential for scheduling functions like viewing availability, sending meeting invitations, and managing potential conflicts. Calendar integration allows us to streamline your scheduling experience without the need for manual data entry.
● Data Handling: We access only necessary information for scheduling and do not store calendar event details beyond what is required for the active scheduling session.

How We Use Your Information

Our use of your information is guided by our commitment to transparency and respect for your privacy. Here’s how we use the data we collect:

To Provide and Enhance Our Service

We use your personal information to facilitate scheduling, manage calendar integrations, and ensure that events are processed accurately. Additionally, your data helps us provide notifications, confirmations, and reminders related to your scheduled events.

To Improve the Service

Analyzing aggregate usage patterns allows us to identify trends, develop new features, enhance existing tools, and improve the application’s overall performance and security.

To Communicate with You

We send notifications of meeting cancellations and rescheduling information via email to the host and its attendees. These communications are essential for managing your account and ensuring the security of your data.

Information Sharing

We do not sell, rent, or trade your information. However, we may share certain types of information with the following parties, under specific conditions:

Service Providers

We partner with trusted third-party vendors who support our operations, such as data hosting providers.

Legal Compliance and Security

We may disclose information when required by law or in response to legal requests, such as subpoenas or court orders. We may also share information when we believe it’s necessary to protect the rights, property, or safety of our users, employees, or the public.

Data Retention and Security

• Account Data: We retain this data as long as your account is active. If you delete your account, your data will be removed from our active database.
• Calendar Data: We retain calendar data only as long as necessary for the specific scheduling action, after which it’s deleted or anonymized.

To ensure data security, we implement industry-standard encryption practices to protect your information in transit and at rest. Access to your data is restricted to authorized personnel only, and we regularly review our security measures to prevent unauthorized access or disclosure.

Data Security and Privacy Safeguards

Our application is designed with strong data security measures, including:
● Encryption: All user data, including calendar and contact information, is encrypted in transit and at rest.
● Access Restrictions: Data access is strictly limited to authorized users who have given explicit consent.
● Data Minimization: We request the minimum scope required to facilitate scheduling and do not collect additional data for unrelated purposes.

Third-Party Integrations

Our application integrates with third-party services such as Google & Microsoft Calendar. We access only the information required for scheduling, which may include basic calendar details (event names, participants, and times). Third-party integrations are subject to the terms and privacy policies of the respective providers.

Data Handling with Google Calendar

We follow Google’s guidelines on data access and use OAuth 2.0 for secure authentication. When you connect your Google Calendar, you will be prompted to authorize specific permissions. You may choose to disconnect your Google Calendar at any time, which will stop further data access.

Your Rights and Choices

We respect your rights concerning your personal information. Depending on your location, you may have the following rights:

• Access and Correction: You may request access to your information, and if needed, update or correct inaccuracies in your data.
• Deletion: You have the right to request the deletion of your data in certain circumstances. Note that some data may be retained as required by law or for legitimate business purposes.
• Data Portability: We can provide your data in a structured, commonly used format upon request.
• Restrict Processing: You may request restrictions on processing your data if you have specific concerns regarding its use.

To exercise these rights or for additional information, please contact us at [email protected]. We may request verification of your identity to prevent unauthorized access.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our data practices or legal obligations. Significant changes will be communicated to you via email, in-app notifications, or other prominent methods. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact

If you have any questions, concerns, or feedback about this Privacy Policy or our data practices, please feel free to contact us using the information below:

• Company Name: W3labs Private Limited
• Email: [email protected]
• Phone: +91-9717500315
• Address: Innov8 CP2 44, Backary Portion, 2nd Floor, Regal Building, New Delhi, Delhi, India - 110001